Oasis Dermasence

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  • Yaritza
  • Phones
  • 877-497-1090
  • 925-203-3839
  • 877-923-9288
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  • Ordered free trial. Such a cheesy company

    $89.73Unresolved

    They debited my account without authorization. I want a full refund.
    They are so shady and just I am not the first person this has happened too.

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    • My demands: full refund
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $89.73
    dpburns
    May 08, 2017
    Complaint #: 2647
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  • Scam , do not trust this company !

    $90.00Unresolved

    Ordered free trial and they charged me 89.00 and sent me a different product , buyer beware . Saw the ad on facebook .

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    • My demands: Pay back all money
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $90.00
    Sharkyt99
    Mar 17, 2017
    Complaint #: 2538
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  • Beware of free trial

    $0.00Unresolved

    Ordered a sample of anti-wrinkle cream. They piggy backed another free sample before hitting okay. Had to pay $4.95 shipping for each even though shipped in same small box. Saw to charges couple weeks later of $89.63 & $ 80. Looks like two different companies but wAs not. Called them & only wanted me discount of 35percent then when I demanded refund said refund one of charges then 35 percent on second. I demanded a full refund or I would dispute charges with my credit card company . I also mentioned piggy back product & it was a scam. He refunded me all of money back .

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    • My demands: All $ refunded
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $0.00
    Kandy100
    Mar 09, 2017
    Complaint #: 2519
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  • Major fraud in disguise

    $58.33Unresolved

    I ordered the wrinkle reduction cream on Dec. 10, 2016, under the directions to try it for only the $4.99 shipping charge. I got .50 bottle of cream, and because I saw no results in one week, I did not use it anymore. On January 11, 2017, I found a pending charge for $89.73. When I call the number associated with the pending charge, I was told that this was a 10-day trial period which was extended to 30 days as a favor to me, and all they could do was give me 35% discount and my account could be canceled. I requested they refund me my full amount because it had been more than 30 days. I even told the man that I would ship the bottle back to them which his reply was accepted by me. Because I was on my second call to them on the same evening within 30 minutes, I told "Dee" to give me the 35% discount. She told me that I would see $31.40 credit within 5 to 7 days.

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    • My demands: full refund but only got 35%
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $58.33
    • Phone: 877-923-9288
    DebD
    Jan 11, 2017
    Complaint #: 2352
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  • Oasis Dermasence scams

    $89.73Unresolved

    I noticed my bank statement indicated a charge of $89.73. When I called the company they indicated in order for me to cancel I need to pay them $21.06? When I indicated I was just feeding the amount charged they said I needed to call back with my bank representative on the line.

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    • My demands: Cancel account in reimburse my money
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $89.73
    Harwell
    Jan 03, 2017
    Complaint #: 2332
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  • Oasis Dermassence I have cancelled this last month and thay are still taking money out of my account

    $300.00Unresolved

    I canceled and they are still sending me crap and taking money out of my account without my account help me.

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    • My demands: I want my money back and thay stay out of my account please
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $300.00
    Candyfeyrer51
    Dec 24, 2016
    Complaint #: 2317
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Public discussion

Comments:

Hope Phillips

Sep 11, 2017 11:42 PM

I had looked at an ad and was going to order it but backed out before submitting...It was put on my acct anyway without my authorization....I am in the process to cancel any more charges that they might try to put on my card...

Mark Boyher

Apr 21, 2017 9:57 PM

The same thing happen to my girlfriend yesterday. She cancelled it way before the 14 days and they still charged her. What a dishonest and disgraceful company.

Helen Dunaway Barker

Apr 15, 2017 2:25 AM

Same thing just happened to me! I was checking my credit card and found $87+ and $88+ on my account! Rip off! Will see what I can do through my bank tomorrow! Wow what a scam!

Renee Marie Moore

Mar 01, 2017 4:16 AM

same thing happened to me. It took two months to get them to cancel taking money out of my account. they would not take returns, even if unopened. This is definitely a scam to stay away from.

Lori McManus

Oct 11, 2016 3:04 AM

Same thing just happened to me. Did not even have the skin care for the 14 day free trial.My credit card was charged for the 89. Dollars. The young man I spoke to stated the trial started as soon as you order it so if it takes a week or more to get to you that time is included in the 14 day trial period. I was able to get back 35 percent but really had to show my but. This thing is a scam. Do not order from them.