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I contacted this company from my small town phone book thinking it was a local computer repair company, ..they are located all over the world.I reached them in Syracuse, NY When I spoke to David the CEO he said he could send someone over in an hour..Or do it online right now for $198.00, I said I can't afford that,then it went to $29.00 a month for unlimited repairs, ..Ended up this was for $29.99 a month for $360.00..He didn't mention the.When I tried to cancel he said I had a contract..But the ad says Guaranteed.Open 24/07 for unlimited calls.My computer did not work I was on the phone all day with Roy who just tinkered.I called every day so many times and was told I would be charged a higher fee for too many calls..David lied to me and said I only signed up on 12/09 but was on for 3 days before that with computer problems, ImI told Roy I was on the phone with him for several days and he said no only on 12/09 so I said you go along with Davids lie he giggled..So noI'm stuck with paying $360.00 and was told I could cancel my account by writing the company but there's no address.I would like to get a local company that comes to my home and fixed my computer so it works like it is supposed to work, ..I need .Show more