Scoremender - Smart Buy Systems LLC

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  • Robin
  • Jennifer
  • Phones
  • 888-501-7569
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ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. Angry Citizen highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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  • Unauthorized electronic bank draft for 388.00 out of senior citizen account

    $388.00Unresolved

    A check was electronically to ducted by smart by systems LLC for $388 out of my 91-year-old grandmother's account they were not authorized this is fraudulent activity . I called the one 800 number for the company and was told that there is a cancellation option and they would issue a refund within 10 business days I'm at day 23 four phone calls and still no refund.

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    • My demands: Refund check arrived as promised
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $388.00
    • Agents: Robin
    • Managers: Jennifer
    Mch
    Mar 30, 2016
    Complaint #: 1109
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  • Unauthorized electronic check

    $395.00Unresolved

    Today I discovered an electronically "authorized" charge for $395 initiated just yesterday. I'd never heard of this company and did NOT authorize this payment. I immediately called (at 11:45 AM ET) but received message indicating the office was closed. Being on the east coast, even though the website posts hours of operation are 5AM PT - 9PM PT, I decided to call back after 12:00 PM ET just to be sure. Again - completely unable to reach anyone there, not even an operator. I'd already contacted my bank to cancel the transaction so was glad these scammers didn't get a penny from me because this un-authorized transaction was still 'processing'. I find no evidence of this being a legitimate company and suggest anyone discovering a transaction from Smart Buy Systems LLC and/or Scoremender take appropriate actions.

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    • My demands: I want to see this site shut down, and ideally see the perpetrators prosecuted (if this is in fact fraudulent)
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $395.00
    despisescammers
    Dec 11, 2015
    Complaint #: 810
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