A check was electronically to ducted by smart by systems LLC for $388 out of my 91-year-old grandmother's account they were not authorized this is fraudulent activity . I called the one 800 number for the company and was told that there is a cancellation option and they would issue a refund within 10 business days I'm at day 23 four phone calls and still no refund.
Show moreToday I discovered an electronically "authorized" charge for $395 initiated just yesterday. I'd never heard of this company and did NOT authorize this payment. I immediately called (at 11:45 AM ET) but received message indicating the office was closed. Being on the east coast, even though the website posts hours of operation are 5AM PT - 9PM PT, I decided to call back after 12:00 PM ET just to be sure. Again - completely unable to reach anyone there, not even an operator. I'd already contacted my bank to cancel the transaction so was glad these scammers didn't get a penny from me because this un-authorized transaction was still 'processing'. I find no evidence of this being a legitimate company and suggest anyone discovering a transaction from Smart Buy Systems LLC and/or Scoremender take appropriate actions.
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