Scoremender - Smart Buy Systems LLC

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  • Robin
  • Jennifer
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  • 888-501-7569
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  • Unauthorized electronic bank draft for 388.00 out of senior citizen account

    $388.00Unresolved

    A check was electronically to ducted by smart by systems LLC for $388 out of my 91-year-old grandmother's account they were not authorized this is fraudulent activity . I called the one 800 number for the company and was told that there is a cancellation option and they would issue a refund within 10 business days I'm at day 23 four phone calls and still no refund.

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    • My demands: Refund check arrived as promised
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $388.00
    • Agents: Robin
    • Managers: Jennifer
    Mch
    Mar 30, 2016
    Complaint #: 1109
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  • Unauthorized electronic check

    $395.00Unresolved

    Today I discovered an electronically "authorized" charge for $395 initiated just yesterday. I'd never heard of this company and did NOT authorize this payment. I immediately called (at 11:45 AM ET) but received message indicating the office was closed. Being on the east coast, even though the website posts hours of operation are 5AM PT - 9PM PT, I decided to call back after 12:00 PM ET just to be sure. Again - completely unable to reach anyone there, not even an operator. I'd already contacted my bank to cancel the transaction so was glad these scammers didn't get a penny from me because this un-authorized transaction was still 'processing'. I find no evidence of this being a legitimate company and suggest anyone discovering a transaction from Smart Buy Systems LLC and/or Scoremender take appropriate actions.

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    • My demands: I want to see this site shut down, and ideally see the perpetrators prosecuted (if this is in fact fraudulent)
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $395.00
    despisescammers
    Dec 11, 2015
    Complaint #: 810
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