ScratchAid.com

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  • Maybe legal but totally unethical

    $15.00Unresolved

    TV ad says product is $10 + shipping and FREE bonus and in small print + shipping. I believed it was the one shipping cost. No way to review order. I called promptly to cancel order when I saw I now owed 27.94. They said it's been shipped. Instead of 2 to 6 weeks it was shipped immediately. It all came in one light box for little postage I'm sure. You can return it for $10 if you pay postage to return and you are out $17.94. $2 for online and the rest shipping. Scam that you have no recourse. The FREE bonus was 3 ridiculous sponges.

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    • My demands: They should return postage that is an overcharge and $2 online order and should be shut down from unethical practices.
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $15.00
    Mpw
    Dec 08, 2015
    Complaint #: 800
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