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  • Sarasota Uber issues


    I requested a Uber driver. The driver speaks NO English! He gets lost and I arrived 20 minutes late for an interview. They cancelled the interview even after I called to let them know I was running late.

    Now I'm off the clock and unable to get back on the clock fast enough. That cost me over 18.00!
    I have to request another driver. Told him the story. He told me not to worry. Ha, refuses to take my route! I said where he was specifically to exit. He passed it. I asked why would you do that without asking? His reply was: the GPS said that there was a better route. No, I said. That driver took me directly north by at least five miles!
    Uber specifically said in a email that they refunded the first trip. I have yet to see the money. This was on 04/25/16.
    Thanks Uber!

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    • My demands: I expect all money returned from 04/25/16. Now requesting time lost.
    • User Recommendation: Stay away
    • Resolution: Unresolved
    • Monetary damages: $65.00
    May 03, 2016
    Complaint #: 1265
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