ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. Angry Citizen highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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I ordered a necklace on January 8, 2016; my cc was charged and they sent an email confirming my order, the email had a link for checking the status of your order. I had not received it by Jan 29, and the status of my order had not changed when I used the link so I replied to my confirmation email asking for an update. On Jan 31st I received an email confirming that my order had been shipped; I received a reply on February 2nd stating that due to high demand, fulfillment was delayed and reiterating that my order was shipped on Jan 31st. They said to allow 10-20 days to receive. By February 23rd I still had nothing so I emailed again asking for an update, I also used the "Contact Us" form on their website; I did not receive a reply to either. On February 27th (Friday) I emailed asking for a tracking number by COB Feb 29 (Monday) or I would file a complaint with the BBB. I did not get the requested email on the 29th so I filed with the BBB on March 1st, I got an email on the 2nd from the BBB stating my complaint had been sent. As of today (March 12th) I have not heard back from any of the emails I have sent nor from the BBB complaint. I have again used the "Contact Us" form and found that the CEO has her email listed so I emailed her as well, it's late and a Saturday so I am waiting to see what comes from that.Show more